Fannie Mae Short Sale Assistance Desk Now Available to Realcomp REALTORS^® (September 20, 2011): The Assistance Desk leverages the relationship between the participating MLSs and their members to collect and submit information to Fannie Mae using a dedicated submission form on the MLS website. Complementing this streamlined service, the participating MLS provides Fannie Mae with data to help improve valuations and make quicker decisions regarding short sale requests. The Assistance Desk is meant to serve as a backstop to empower real estate professionals in those cases where the normal approval channel has bogged down, and where Fannie Mae's intervention may serve as a catalyst for progress towards a resolution. The Assistance Desk is not intended to replace the normal approval channels, nor is it intended to serve as a compliance or enforcement function or as a potential appeal for decisions the real estate professional believes to be unfavorable.

• To access the Assistance Desk program, login to Realcomp Online^® and select "Listing Management" and "Short Sale Assistance Desk".
• View/print Realcomp's Short Sale Assistance Desk customer release.
• View/print our Short Sale Assistance Desk tip sheet for Realcomp REALTORS^®.
• Watch a 60-minute interview with Marcel Bryar, Fannie Mae's Vice President, on the development of the Short Sale Assistance Desk program.